Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after crash get back my informations

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy fsa1

more options

hi

i had a bad experience ;-(, my pc crashed and i can not get to run again.... so i changed the hard disk and made fresh installation. i also made a new firefox installation.

is there a possibility to get back the information from the other hard disk like bookmarks, passwords etc? i can not access the old firefox installation, so i can not create a backup or export a profile or book marks so i have no files.

but i can copy data from the old hard disk.

is there a way to manage this

thank you regards f.

hi i had a bad experience ;-(, my pc crashed and i can not get to run again.... so i changed the hard disk and made fresh installation. i also made a new firefox installation. is there a possibility to get back the information from the other hard disk like bookmarks, passwords etc? i can not access the old firefox installation, so i can not create a backup or export a profile or book marks so i have no files. but i can copy data from the old hard disk. is there a way to manage this thank you regards f.

Saafara biñ tànn

See this for help with that:
https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Your old Profile is located here in Win XP and W2K:
drive:\Documents and Settings\Windows login user name\Application Data\Mozilla\Firefox\Profiles\profile_name

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

more options

Saafara yiñ Tànn

See this for help with that:
https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Your old Profile is located here in Win XP and W2K:
drive:\Documents and Settings\Windows login user name\Application Data\Mozilla\Firefox\Profiles\profile_name

more options

thank you!

the only problem i had, i could not browse the files in explorer, but if i made a serach for the files (eg. bokkmarks*) i could find them!