Firefox crashes
I was using firefox when it suddenly closed and gave me a report page but it now won't restart except in safe mode. I've diabled all add ons and plug ins but it still won't start up Help!
Saafara biñ tànn
Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-c88362c8-1484-4017-b3c3-df1822111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem
All Replies (2)
Saafara yiñ Tànn
Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-c88362c8-1484-4017-b3c3-df1822111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem
I disabled Trusteer and Firefox started. I then enabled Trusteer again. Firefox worked fine till I switched it off and then tried to reopen it later. Back to square one. Firefox will open , except in safe mode, if I disable Trusteer which I don't want to do. I've tried reinstalling Trusteer which says it works with Firefox 7 but it didn't solve the problen.