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verizon has updated their email software and I can't access email. Do I need to update Mozilla firefox?

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I cannot open my verizon email since verizon updated software. I use Mozilla firefox and verizon thinks I need to update it. Do you agree and can you help me

I cannot open my verizon email since verizon updated software. I use Mozilla firefox and verizon thinks I need to update it. Do you agree and can you help me

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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"