Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Each (automatic) update loses all my passwords (and existing "help" is a nightmare)

  • 3 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

I have read MANY other people experiencing this problem, and I have seen no good answers. (Some answers require several days of parsing, and I don't have that much time.)

Every time Firefox updates itself automatically, it loses most of my passwords!!

Yes, I've read there is a "profile" yadda yadda yadda. But does that mean I need to jump through all kinds of loops when this automatic update happens?

If so, I will gladly leave Firefox and move to another browser.

I have never experienced such difficulty with any browser, never with Safari, which I left only because it wasn't working with many websites.

I use a Mac, OS 10.6.8

Thank you

I have read MANY other people experiencing this problem, and I have seen no good answers. (Some answers require several days of parsing, and I don't have that much time.) Every time Firefox updates itself automatically, it loses most of my passwords!! Yes, I've read there is a "profile" yadda yadda yadda. But does that mean I need to jump through all kinds of loops when this automatic update happens? If so, I will gladly leave Firefox and move to another browser. I have never experienced such difficulty with any browser, never with Safari, which I left only because it wasn't working with many websites. I use a Mac, OS 10.6.8 Thank you

Saafara biñ tànn

Why not update manually? If you do it that way, the profile is not in use when the update takes place, so nothing in it should be corrupted.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (3)

more options

Saafara yiñ Tànn

Why not update manually? If you do it that way, the profile is not in use when the update takes place, so nothing in it should be corrupted.

more options

I'll try that. Thanks!

Too bad it doesn't come with any warnings with the automatic updates.

more options