Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download Dialogue Box Won't Close

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy Vivek

more options

Sometimes when I am downloading transactions through my financial software (Quicken) the Download Dialog box refuses to close, even though I've set it to do so at the end of a download.

I found an article in the FF Help Database by using the search phrase "Hang downloading files" that says to either clear the downloads list/downloads history via the Tools pulldown or if that doesn't work, to delete the downloads.sqlite folder in my Profile. Well, I've had to delete the downloads.squlite folder several times, because after the intial removal of the file, the problem comes back.

This problem has plagued me through 3 upgrades of FF from version 9 through to the present version of 10.0.2.

Sometimes when I am downloading transactions through my financial software (Quicken) the Download Dialog box refuses to close, even though I've set it to do so at the end of a download. I found an article in the FF Help Database by using the search phrase "Hang downloading files" that says to either clear the downloads list/downloads history via the Tools pulldown or if that doesn't work, to delete the downloads.sqlite folder in my Profile. Well, I've had to delete the downloads.squlite folder several times, because after the intial removal of the file, the problem comes back. This problem has plagued me through 3 upgrades of FF from version 9 through to the present version of 10.0.2.

SubMariner moo ko soppali ci

All Replies (1)

more options

Hi,

A possible reason could be the antivirus scanning happening in the background after the downloading has finished and Firefox writes to disk the final file. Please also check if this happens in a new profile though this may not be helpful if antivirus scanning is an issue.