We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting a pop up window that says "You will be logged out in 30 seconds. Do you want to continue? Then there are two boxes "Yes Continue" or "No log out"

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 13 views
  • i mujjee tontu mooy user633449

more options

I periodically get a pop up window that states "You will be logged out in 30 seconds. Do you want to continue? Then there are two boxes "Yes Continue" or "No log out". It is a Firefox window and does not belong to any other applications or webpages I am running.

I periodically get a pop up window that states "You will be logged out in 30 seconds. Do you want to continue? Then there are two boxes "Yes Continue" or "No log out". It is a Firefox window and does not belong to any other applications or webpages I am running.

All Replies (2)

more options

I do not think that is a native feature of Firefox. Perhaps it is related to an add-on?

A standard diagnostic for issues created by add-ons is to try Firefox's Safe Mode.

First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, restart Firefox in Firefox's Safe Mode (Diagnose Firefox issues using Troubleshoot Mode) using

Help > Restart with Add-ons Disabled

In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."

Obviously it could take quite some time to determine whether this is making a difference...

more options

Can you give a screenshot of this dialog? is it from one of your webpages? Some webpages will automatically log you out when you are inactive on them for a certain amount of time.