Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Does not recognize OS for purpose of other websites

more options

When attempting to use websites like Battlefield 3's "Battlelog" and Netflix's "Watch Instantly", which require Windows Vista or Windows 7, these websites fail to recognize my OS, which is Windows 7 64-bit.

I recently uninstalled an addon called Masking Agent, which purported to hide a computer's specifications from websites. How this addon got onto my computer I am unsure.

When attempting to use websites like Battlefield 3's "Battlelog" and Netflix's "Watch Instantly", which require Windows Vista or Windows 7, these websites fail to recognize my OS, which is Windows 7 64-bit. I recently uninstalled an addon called Masking Agent, which purported to hide a computer's specifications from websites. How this addon got onto my computer I am unsure.

Saafara biñ tànn

All Replies (2)

more options

Saafara yiñ Tànn

more options

Thank you very much. That cleared the problem right up.