Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox says I need to update, but it won't download adn install?

  • 8 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy cor-el

more options

Trying to update software for Firefox. Window says it is downloading but it won't connect to the update server.

Trying to update software for Firefox. Window says it is downloading but it won't connect to the update server.

Saafara biñ tànn

Download and save the Firefox installer to the desktop and start the installation with a double-click on the desktop icon.

You can find the latest Firefox release in all languages and for all Operating Systems here:

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (8)

more options

Download and install Firefox from www.getfirefox.com to get the update.

more options

Downloaded 18.0.2 and it also would not install.What's happening? Thanks for the response anyway Tyler.

more options

Saafara yiñ Tànn

Download and save the Firefox installer to the desktop and start the installation with a double-click on the desktop icon.

You can find the latest Firefox release in all languages and for all Operating Systems here:

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

more options

Do you get an error message?

more options

No, it just says it can't connect. Thanks

more options

Thanks Tyler. It worked.

more options

Can't gt firefox to download-- A box with a blue line across it keeps trying to find download server

more options

You can find the full version of the latest Firefox 22.0 release in all languages and for all Operating Systems here:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps to install Firefox.