Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Error: TypeError: Preferences.get is not a function" keeps popping up when opening Firefox.

  • 4 tontu
  • 3 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

The replies to previos inquiries by other users don't explain how to fix problem, they just say to open safe mode.

The replies to previos inquiries by other users don't explain how to fix problem, they just say to open safe mode.

All Replies (4)

more options

What is your homepage? (Web page which open first, with Firefox)

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

It opens with Google as the homepage.

more options

Do you have the "Default Tab" extension?

  • Tools > Add-ons > Extensions