Can't open new tabs in firefox to perform new web searches? Started with Download version 19 and continues with 20 (most recent version)
Application Basics
Name Firefox
Version 20.0.1
User Agent Mozilla/5.0 (Windows NT 6.0; rv:20.0) Gecko/20100101 Firefox/20.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Ask Toolbar 3.14.0.100013 true toolbar@ask.com
avast! WebRep 8.0.1483 true wrc@avast.com
Babylon 1.1.9 true ffxtlbr@babylon.com
DivX Plus Web Player HTML5
FireFTP 2.0.13 true {a7c6cf7f-112c-4500-a7ea-39801a327e5f}
I Want This 0.91.137 true crossriderapp2258@crossrider.com
Java Console 6.0.35 true {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
Internet Video Downloader 2.0.0.8 false {B728AB94-9BC7-49b7-B76A-422BB31B2FD0}
Microsoft .NET Framework Assistant 1.2.1 false {20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.disk.smart_size_cached_value 358400
browser.display.background_color #C0C0C0
browser.display.use_system_colors true
browser.history_expire_days.mirror 180
browser.places.importBookmarksHTML false
browser.places.importDefaults false
browser.places.leftPaneFolderId -1
browser.places.migratePostDataAnnotations false
browser.places.smartBookmarksVersion 4
browser.places.updateRecentTagsUri false
browser.search.useDBForOrder true
browser.startup.homepage http://search.babylon.com/?affID=109935&tt=060612_7_&babsrc=HP_ss&mntrId=74662df50000000000000016446981f7
browser.startup.homepage_override.buildID 20130409194949
browser.startup.homepage_override.mstone 20.0.1
browser.tabs.warnOnClose false
dom.w3c_touch_events.expose false
extensions.lastAppVersion 20.0.1
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729; .NET4.0C)
gfx.blacklist.suggested-driver-version 10.6
keyword.URL http://websearch.ask.com/redirect?client=ff&src=kw&tb=WBR&o=13993&locale=en_US&apn_uid=C12BDB56-7F51-458B-92C3-D4C6999AF
network.cookie.prefsMigrated true
places.database.lastMaintenance 1365598414
places.history.expiration.transient_current_max_pages 77105
places.last_vacuum 1296624145
plugin.disable_full_page_plugin_for_types application/pdf
print.print_printer Lexmark Z2300 Series
print.printer_Lexmark_Z2300_Series.print_bgcolor false
print.printer_Lexmark_Z2300_Series.print_bgimages false
print.printer_Lexmark_Z2300_Series.print_command
print.printer_Lexmark_Z2300_Series.print_downloadfonts false
print.printer_Lexmark_Z2300_Series.print_edge_bottom 0
print.printer_Lexmark_Z2300_Series.print_edge_left 0
print.printer_Lexmark_Z2300_Series.print_edge_right 0
print.printer_Lexmark_Z2300_Series.print_edge_top 0
print.printer_Lexmark_Z2300_Series.print_evenpages true
print.printer_Lexmark_Z2300_Series.print_footercenter
print.printer_Lexmark_Z2300_Series.print_footerleft &PT
print.printer_Lexmark_Z2300_Series.print_footerright &D
print.printer_Lexmark_Z2300_Series.print_headercenter
print.printer_Lexmark_Z2300_Series.print_headerleft &T
print.printer_Lexmark_Z2300_Series.print_headerright &U
print.printer_Lexmark_Z2300_Series.print_in_color true
print.printer_Lexmark_Z2300_Series.print_margin_bottom 0.5
print.printer_Lexmark_Z2300_Series.print_margin_left 0.5
print.printer_Lexmark_Z2300_Series.print_margin_right 0.5
print.printer_Lexmark_Z2300_Series.print_margin_top 0.5
print.printer_Lexmark_Z2300_Series.print_oddpages true
print.printer_Lexmark_Z2300_Series.print_orientation 0
print.printer_Lexmark_Z2300_Series.print_page_delay 50
print.printer_Lexmark_Z2300_Series.print_pagedelay 500
print.printer_Lexmark_Z2300_Series.print_paper_data 1
print.printer_Lexmark_Z2300_Series.print_paper_height 11.00
print.printer_Lexmark_Z2300_Series.print_paper_size_type 0
print.printer_Lexmark_Z2300_Series.print_paper_size_unit 0
print.printer_Lexmark_Z2300_Series.print_paper_width 8.50
print.printer_Lexmark_Z2300_Series.print_reversed false
print.printer_Lexmark_Z2300_Series.print_scaling 1.00
print.printer_Lexmark_Z2300_Series.print_shrink_to_fit true
print.printer_Lexmark_Z2300_Series.print_to_file false
print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_bottom 0
print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_left 0
print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_right 0
print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_top 0
privacy.sanitize.migrateFx3Prefs true
security.warn_viewing_mixed false
user.js Preferences
Your profile folder contains a
user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description ATI Radeon X1200 Series
Adapter Drivers atiumdag atiumdva atitmmxx
Adapter RAM Unknown
Device ID 0x791f
Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled false (7.0.6002.18592)
Driver Date 2-10-2010
Driver Version 8.593.100.0
GPU #2 Active false
GPU Accelerated Windows 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
Vendor ID 0x1002
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
AzureCanvasBackend cairo
AzureContentBackend none
AzureFallbackCanvasBackend none
JavaScript
Incremental GC true
Accessibility
Activated true
Prevent Accessibility 0
Library Versions
Expected minimum version
Version in use
NSPR 4.9.5 4.9.5
NSS 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC
NSSSMIME 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC
NSSSSL 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC
NSSUTIL 3.14.3.0 3.14.3.0
All Replies (1)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.