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Can't open new tabs in firefox to perform new web searches? Started with Download version 19 and continues with 20 (most recent version)

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy Andrew

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Application Basics

       Name
       Firefox
       Version
       20.0.1
       User Agent
       Mozilla/5.0 (Windows NT 6.0; rv:20.0) Gecko/20100101 Firefox/20.0
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Ask Toolbar
       3.14.0.100013
       true
       toolbar@ask.com
       avast! WebRep
       8.0.1483
       true
       wrc@avast.com
       Babylon
       1.1.9
       true
       ffxtlbr@babylon.com
       DivX Plus Web Player HTML5 
       FireFTP
       2.0.13
       true
       {a7c6cf7f-112c-4500-a7ea-39801a327e5f}
       I Want This
       0.91.137
       true
       crossriderapp2258@crossrider.com
       Java Console
       6.0.35
       true
       {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
       Internet Video Downloader
       2.0.0.8
       false
       {B728AB94-9BC7-49b7-B76A-422BB31B2FD0}
       Microsoft .NET Framework Assistant
       1.2.1
       false
       {20a82645-c095-46ed-80e3-08825760534b}
 Important Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.cache.disk.capacity
       358400
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size.use_old_max
       false
       browser.cache.disk.smart_size_cached_value
       358400
       browser.display.background_color
       #C0C0C0
       browser.display.use_system_colors
       true
       browser.history_expire_days.mirror
       180
       browser.places.importBookmarksHTML
       false
       browser.places.importDefaults
       false
       browser.places.leftPaneFolderId
       -1
       browser.places.migratePostDataAnnotations
       false
       browser.places.smartBookmarksVersion
       4
       browser.places.updateRecentTagsUri
       false
       browser.search.useDBForOrder
       true
       browser.startup.homepage
       http://search.babylon.com/?affID=109935&tt=060612_7_&babsrc=HP_ss&mntrId=74662df50000000000000016446981f7
       browser.startup.homepage_override.buildID
       20130409194949
       browser.startup.homepage_override.mstone
       20.0.1
       browser.tabs.warnOnClose
       false
       dom.w3c_touch_events.expose
       false
       extensions.lastAppVersion
       20.0.1
       general.useragent.extra.microsoftdotnet
       ( .NET CLR 3.5.30729; .NET4.0C)
       gfx.blacklist.suggested-driver-version
       10.6
       keyword.URL
       http://websearch.ask.com/redirect?client=ff&src=kw&tb=WBR&o=13993&locale=en_US&apn_uid=C12BDB56-7F51-458B-92C3-D4C6999AF
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1365598414
       places.history.expiration.transient_current_max_pages
       77105
       places.last_vacuum
       1296624145
       plugin.disable_full_page_plugin_for_types
       application/pdf
       print.print_printer
       Lexmark Z2300 Series
       print.printer_Lexmark_Z2300_Series.print_bgcolor
       false
       print.printer_Lexmark_Z2300_Series.print_bgimages
       false
       print.printer_Lexmark_Z2300_Series.print_command
       print.printer_Lexmark_Z2300_Series.print_downloadfonts
       false
       print.printer_Lexmark_Z2300_Series.print_edge_bottom
       0
       print.printer_Lexmark_Z2300_Series.print_edge_left
       0
       print.printer_Lexmark_Z2300_Series.print_edge_right
       0
       print.printer_Lexmark_Z2300_Series.print_edge_top
       0
       print.printer_Lexmark_Z2300_Series.print_evenpages
       true
       print.printer_Lexmark_Z2300_Series.print_footercenter
       print.printer_Lexmark_Z2300_Series.print_footerleft
       &PT
       print.printer_Lexmark_Z2300_Series.print_footerright
       &D
       print.printer_Lexmark_Z2300_Series.print_headercenter
       print.printer_Lexmark_Z2300_Series.print_headerleft
       &T
       print.printer_Lexmark_Z2300_Series.print_headerright
       &U
       print.printer_Lexmark_Z2300_Series.print_in_color
       true
       print.printer_Lexmark_Z2300_Series.print_margin_bottom
       0.5
       print.printer_Lexmark_Z2300_Series.print_margin_left
       0.5
       print.printer_Lexmark_Z2300_Series.print_margin_right
       0.5
       print.printer_Lexmark_Z2300_Series.print_margin_top
       0.5
       print.printer_Lexmark_Z2300_Series.print_oddpages
       true
       print.printer_Lexmark_Z2300_Series.print_orientation
       0
       print.printer_Lexmark_Z2300_Series.print_page_delay
       50
       print.printer_Lexmark_Z2300_Series.print_pagedelay
       500
       print.printer_Lexmark_Z2300_Series.print_paper_data
       1
       print.printer_Lexmark_Z2300_Series.print_paper_height
       11.00
       print.printer_Lexmark_Z2300_Series.print_paper_size_type
       0
       print.printer_Lexmark_Z2300_Series.print_paper_size_unit
       0
       print.printer_Lexmark_Z2300_Series.print_paper_width
       8.50
       print.printer_Lexmark_Z2300_Series.print_reversed
       false
       print.printer_Lexmark_Z2300_Series.print_scaling
       1.00
       print.printer_Lexmark_Z2300_Series.print_shrink_to_fit
       true
       print.printer_Lexmark_Z2300_Series.print_to_file
       false
       print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_bottom
       0
       print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_left
       0
       print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_right
       0
       print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_top
       0
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false
   user.js Preferences
   Your profile folder contains a
     user.js file, which includes preferences that were not created by Firefox.
 Graphics
       Adapter Description
       ATI Radeon X1200 Series
       Adapter Drivers
       atiumdag atiumdva atitmmxx
       Adapter RAM
       Unknown
       Device ID
       0x791f
       Direct2D Enabled
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
       DirectWrite Enabled
       false (7.0.6002.18592)
       Driver Date
       2-10-2010
       Driver Version
       8.593.100.0
       GPU #2 Active
       false
       GPU Accelerated Windows
       0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
       Vendor ID
       0x1002
       WebGL Renderer
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
       AzureCanvasBackend
       cairo
       AzureContentBackend
       none
       AzureFallbackCanvasBackend
       none
 JavaScript
       Incremental GC
       true
 Accessibility
       Activated
       true
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.5
       4.9.5
       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSUTIL
       3.14.3.0
       3.14.3.0

Application Basics Name Firefox Version 20.0.1 User Agent Mozilla/5.0 (Windows NT 6.0; rv:20.0) Gecko/20100101 Firefox/20.0 Build Configuration about:buildconfig Extensions Name Version Enabled ID Ask Toolbar 3.14.0.100013 true toolbar@ask.com avast! WebRep 8.0.1483 true wrc@avast.com Babylon 1.1.9 true ffxtlbr@babylon.com DivX Plus Web Player HTML5 <video> 2.1.2.145 true {23fcfd51-4958-4f00-80a3-ae97e717ed8b} FireFTP 2.0.13 true {a7c6cf7f-112c-4500-a7ea-39801a327e5f} I Want This 0.91.137 true crossriderapp2258@crossrider.com Java Console 6.0.35 true {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} Internet Video Downloader 2.0.0.8 false {B728AB94-9BC7-49b7-B76A-422BB31B2FD0} Microsoft .NET Framework Assistant 1.2.1 false {20a82645-c095-46ed-80e3-08825760534b} Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.display.background_color #C0C0C0 browser.display.use_system_colors true browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.leftPaneFolderId -1 browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 4 browser.places.updateRecentTagsUri false browser.search.useDBForOrder true browser.startup.homepage http://search.babylon.com/?affID=109935&tt=060612_7_&babsrc=HP_ss&mntrId=74662df50000000000000016446981f7 browser.startup.homepage_override.buildID 20130409194949 browser.startup.homepage_override.mstone 20.0.1 browser.tabs.warnOnClose false dom.w3c_touch_events.expose false extensions.lastAppVersion 20.0.1 general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729; .NET4.0C) gfx.blacklist.suggested-driver-version 10.6 keyword.URL http://websearch.ask.com/redirect?client=ff&src=kw&tb=WBR&o=13993&locale=en_US&apn_uid=C12BDB56-7F51-458B-92C3-D4C6999AF network.cookie.prefsMigrated true places.database.lastMaintenance 1365598414 places.history.expiration.transient_current_max_pages 77105 places.last_vacuum 1296624145 plugin.disable_full_page_plugin_for_types application/pdf print.print_printer Lexmark Z2300 Series print.printer_Lexmark_Z2300_Series.print_bgcolor false print.printer_Lexmark_Z2300_Series.print_bgimages false print.printer_Lexmark_Z2300_Series.print_command print.printer_Lexmark_Z2300_Series.print_downloadfonts false print.printer_Lexmark_Z2300_Series.print_edge_bottom 0 print.printer_Lexmark_Z2300_Series.print_edge_left 0 print.printer_Lexmark_Z2300_Series.print_edge_right 0 print.printer_Lexmark_Z2300_Series.print_edge_top 0 print.printer_Lexmark_Z2300_Series.print_evenpages true print.printer_Lexmark_Z2300_Series.print_footercenter print.printer_Lexmark_Z2300_Series.print_footerleft &PT print.printer_Lexmark_Z2300_Series.print_footerright &D print.printer_Lexmark_Z2300_Series.print_headercenter print.printer_Lexmark_Z2300_Series.print_headerleft &T print.printer_Lexmark_Z2300_Series.print_headerright &U print.printer_Lexmark_Z2300_Series.print_in_color true print.printer_Lexmark_Z2300_Series.print_margin_bottom 0.5 print.printer_Lexmark_Z2300_Series.print_margin_left 0.5 print.printer_Lexmark_Z2300_Series.print_margin_right 0.5 print.printer_Lexmark_Z2300_Series.print_margin_top 0.5 print.printer_Lexmark_Z2300_Series.print_oddpages true print.printer_Lexmark_Z2300_Series.print_orientation 0 print.printer_Lexmark_Z2300_Series.print_page_delay 50 print.printer_Lexmark_Z2300_Series.print_pagedelay 500 print.printer_Lexmark_Z2300_Series.print_paper_data 1 print.printer_Lexmark_Z2300_Series.print_paper_height 11.00 print.printer_Lexmark_Z2300_Series.print_paper_size_type 0 print.printer_Lexmark_Z2300_Series.print_paper_size_unit 0 print.printer_Lexmark_Z2300_Series.print_paper_width 8.50 print.printer_Lexmark_Z2300_Series.print_reversed false print.printer_Lexmark_Z2300_Series.print_scaling 1.00 print.printer_Lexmark_Z2300_Series.print_shrink_to_fit true print.printer_Lexmark_Z2300_Series.print_to_file false print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_bottom 0 print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_left 0 print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_right 0 print.printer_Lexmark_Z2300_Series.print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false user.js Preferences Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Graphics Adapter Description ATI Radeon X1200 Series Adapter Drivers atiumdag atiumdva atitmmxx Adapter RAM Unknown Device ID 0x791f Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. DirectWrite Enabled false (7.0.6002.18592) Driver Date 2-10-2010 Driver Version 8.593.100.0 GPU #2 Active false GPU Accelerated Windows 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. Vendor ID 0x1002 WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. AzureCanvasBackend cairo AzureContentBackend none AzureFallbackCanvasBackend none JavaScript Incremental GC true Accessibility Activated true Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.5 4.9.5 NSS 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSMIME 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSSL 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSUTIL 3.14.3.0 3.14.3.0

All Replies (1)

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.