Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I go to a website but once in the site it won't let me go anywhere in the site

  • 4 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy finitarry

more options

I go to my banking site or gmail calender once in if I try to go to create an event it woul't let me or if I want to see pending checks it woun't go. Works in Safari. Not firefox.

I go to my banking site or gmail calender once in if I try to go to create an event it woul't let me or if I want to see pending checks it woun't go. Works in Safari. Not firefox.

All Replies (4)

more options

Are you blocking referers in those sites? Blocking referers while navigating within a single site can cause problems. Check the setting in the about:config list for "network.http.sendRefererHeader". If it is 1 or 2, it is fine, but if it is 0, you might want to change it to 1.

Do you have the extension RefControl installed? If so, check its setup. If it is set to block referers, make sure that is only for third party requests.

more options

You should leave this pref at the default to avoid problems.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
more options

Could you explain how to do this to someone who has no idea what you are talking about and how to find what you are saying please. I am using a Mac mini computer. I appriciate the help just don't quite understand where to look for what yousaid to do.

more options

Cor-el has already explained exactly how to clear the cache and clear cookies for the sites that are problematic. To see the referer setting, type about:config into the address bar and press the return key. To the tongue-in-cheek warning that asks if you are sure, reply "yes". Type "referer" (without the quotes) in the box where the cursor will be when the window opens and change the setting for "network.http.sendRefererHeader" to 2, if it is not already set to 2.