One site's email displays as alpha-numeric sequences. Why?
I get daily email's from the royal draw site, and it displays as lines of characters instead of ,what I am told should be, displaying coupons & draw entries. It has done this for 2-3 months, since I joined. I have attempted to go thru the sites support team to find out & fix it since no other site's email displays like this. They are completely stumped by it, and state they have never had this problem before and suggest it must be on my end that it gets screwed up. I had informed them of what my system dynamics are. Now I am hoping someone else knows about this, has heard of or seen it before, or maybe even knows of the cure for this disorder. I have a screen capture and can provide it if it will help.
All Replies (5)
Sorry, but Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
https://support.mozillamessaging.com/.../home
or this one
http://forums.mozillazine.org/viewforum.php?f=39
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Did you check the encoding to make sure that UTF-16 isn't selected?
Here is whaat I captured but it only shows the top corner. The email is too big to catch all of it, and YES I used the zoom- to shrink it only to where the sequences are readable. Let me know if this isnt what you need.
Sorry - I missed the last line. What & where is this 'UTF-16' encoding? I looked & its not in Options.
UTF-16 encoding doesn't apply to your screenshot.
It looks that some elements are encoded in base64 and only an email program can display them properly.