Firefox browser won't play music or you tube videos other browsers will
Suddenly Firefox stopped playing music playlists from MOG and you tube videos. The pages load, the selected song/video appears video screens flicks quickly from black to white NO video or sound, Mog music loads , selected song appears, sound dial moves, arrows for next/previous work BUT no sound and the dreaded barber pole! Another browser does JUT FINE??? Only Fire fox won't. I have restarted the computer, uninstalled Firefox/reinstalled still won't play! Other functions are fine JUST music and You Tube videos! I want to use Firefox BUT this is maddening please HELP!
All Replies (5)
Did You check Your Add-ons (ctrl+shift+A) and try to remove suspicius add-on and then try Youtube.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Not sure I am wise enough to know 'suspicious' add ons Sorry I just had a pc clean up etc
Maybe check the update history (View Recent Updates) via the Tools button on the about:addons page (Firefox/Tools > Add-ons > Extensions)
everything says up to date.