unable to send timing out on smtp server
within the last few days, this error message has started appearing on all our pc's and we are unable to send any emails using Thunderbird, other email clients work fine.
Have tried uninstalling and re-installing program but it is still the same.
within the last few days, this error message has started appearing on all our pc's and we are unable to send any emails using Thunderbird, other email clients work fine.
Have tried uninstalling and re-installing program but it is still the same.
All Replies (2)
Here is the diagnostic report:
Application Basics
Name: Thunderbird Version: 29.0 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:29.0) Gecko/20100101 Thunderbird/29.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20140424045348 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) mail.talktalk.net:110, plain, passwordCleartext OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true
account3: INCOMING: account3, , (pop3) mail.talktalk.net:110, plain, passwordCleartext OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true
account4: INCOMING: account4, , (pop3) mail.theboardwalkcafe.co.uk:110, plain, passwordCleartext OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true
account5: INCOMING: account5, , (pop3) mail.talktalk.net:110, plain, passwordCleartext OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true
account6: INCOMING: account6, , (pop3) mail.rivierawebsites.co.uk:110, plain, passwordCleartext OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true
account7: INCOMING: account7, , (pop3) mail.talktalk.net:110, plain, passwordCleartext OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true
account10: INCOMING: account10, , (pop3) pop3.talktalk.net:110, plain, passwordCleartext OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true
account11: INCOMING: account11, , (pop3) pop3.talktalk.net:110, plain, passwordCleartext OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true
Crash Reports
Extensions Mail Merge, 3.7.1, false, mailmerge@example.net Show All Body Parts, 1.2, false, ShowAllBodyParts@kamens.us
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 dom.max_chrome_script_run_time: 0 extensions.lastAppVersion: 29.0 font.internaluseonly.changed: true mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: 398cb7ab-c2b4-480f-9cb9-9618d026c7d network.cookie.prefsMigrated: true places.database.lastMaintenance: 1398626960 places.history.expiration.transient_current_max_pages: 87222 plugin.importedState: true plugin.state.flash: 0 plugin.state.java: 0 plugin.state.np32dsw: 0 plugin.state.npctrl: 0 plugin.state.npdeployjava: 0 plugin.state.npdlplugin: 0 plugin.state.npdrmv: 0 plugin.state.npdsplay: 0 plugin.state.npffapi: 0 plugin.state.npfoxitreaderplugin: 0 plugin.state.npgeplugin: 0 plugin.state.npgoogleupdate: 0 plugin.state.nppl: 0 plugin.state.npqtplugin: 0 plugin.state.nprndlchromebrowserrecordext: 0 plugin.state.nprndlhtml5videoshim: 0 plugin.state.nprndlpepperflashvideoshim: 0 plugin.state.nprpchromebrowserrecordext: 0 plugin.state.nprphtml5videoshim: 0 plugin.state.nprpplugin: 0 plugin.state.npwmsdrm: 0 plugin.state.npwpf: 0 plugin.state.npystate: 0
Graphics
Adapter Description: NVIDIA GeForce 7025 / NVIDIA nForce 630a Vendor ID: 0x10de Device ID: 0x03d6 Adapter RAM: Unknown Adapter Drivers: nv4_disp Driver Version: 6.14.13.783 Driver Date: 1-31-2013 WebGL Renderer: false GPU Accelerated Windows: 2/2 Direct3D 9
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.3 4.10.3
NSS 3.16 Basic ECC 3.16 Basic ECC
NSS Util 3.16 3.16
NSS SSL 3.16 Basic ECC 3.16 Basic ECC
NSS S/MIME 3.16 Basic ECC 3.16 Basic ECC
Make sure TB isn't blocked by a personal firewall.