Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox crashes

  • 1 phendula
  • 1 inayo le ngxaki
  • 16 views
  • Impendulo yokugqibela ngu knorretje

srobbo71
srobbo71
more options

Hi, Firefox was working fine yesterday. This morning it automatically updated and now it won't load. It crashes every time I try to start it and it won't open in safe mode either. Firefox sometimes flashes up but crashes immediately. I have even uninstalled and reinstalled but it still won't load, I am using windows XP.

Hi, Firefox was working fine yesterday. This morning it automatically updated and now it won't load. It crashes every time I try to start it and it won't open in safe mode either. Firefox sometimes flashes up but crashes immediately. I have even uninstalled and reinstalled but it still won't load, I am using windows XP.

All Replies (1)

knorretje
knorretje
more options

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-23999507-466a-451d-a026-36e3a2111111
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.