I just set up Thunderbird to use with my Roadrunner email. I can send messages but when I try to send I get message "connection to Outgoing server (SMTP) mail.twc.com timed out". .

This is same server and settings that work on other apps. I noted that Antivirus software can be the cause, but I stopped Norton and only using Defender and still have th… (funda okungaphezulu)

This is same server and settings that work on other apps. I noted that Antivirus software can be the cause, but I stopped Norton and only using Defender and still have the problem.

Asked by Jerry Runser 1 kusuku oludlulileyo

Last reply by Jerry Runser 16 kwimizuzu edlulileyo

User is authendicated but not connected

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6… (funda okungaphezulu)

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...

Asked by SaDoW 2 kwiiyure ezidlulileyo

blocage de mail à l'envoi

Bonjour, Je ne parviens pas à répondre et à transférer un mail reçu. Je reçois un message de rejet systématique (anti-spam) pour 2 envois en retour d'un message reçu … (funda okungaphezulu)

Bonjour, Je ne parviens pas à répondre et à transférer un mail reçu. Je reçois un message de rejet systématique (anti-spam) pour 2 envois en retour d'un message reçu !?. Merci de bien vouloir m'aider. Cordialement A. OLLIER

Asked by Alain OLLIER 5 kwiiyure ezidlulileyo

No message found

When the Inbox is displayed and I delete one message, suddenly all the messages disappear. In their place is "No message found" even though the upper left of the screen … (funda okungaphezulu)

When the Inbox is displayed and I delete one message, suddenly all the messages disappear. In their place is "No message found" even though the upper left of the screen shows that there are messages in the Inbox. All other folders also appear to have no messages.

The fix is to close and restart Thunderbird, and all messages re-appear. This happens at least once a day.

The program is running on Xubuntu 24.04.1. There are many message filters and the profile is around 7 GB.

Thanks in advance for any suggestion on how to fix. A screenshot is attached.

Asked by Charles Rathbone 4 kwiiveki ezidlulileyo

Last reply by Charles Rathbone 1 kusuku oludlulileyo

thunderbird sees momentarily but fails to download emails

I've had 2 problems with Thunderbird for .5-1 year now. I'll make a separate post on the 'lost password' issue later. For this post, I'll focus on the failure to downlo… (funda okungaphezulu)

I've had 2 problems with Thunderbird for .5-1 year now. I'll make a separate post on the 'lost password' issue later. For this post, I'll focus on the failure to download emails issues.

When I do a send/receive (for all accounts), I will see for an account the name turn blue momentarily (indicating a new email), but that will disappear quickly and no email will be downloaded. When I go to webmail for that account...there is a new email in the inbox that failed to download. Further attempts to download are futile. This has happened with multiple accounts and multiple senders, and the only solution I've found is to move all the emails to local folders, delete the account, re-setup, and move the older emails back. Then it will download the email at issue (indicating to me it is not an issue with the email itself). Deleting the global-messages-db.sqlite file doesn't solve the issue. Anyone know why this is happening and how to stop or at least fix it easier than my solution?

My gut says that the email is downloading, but is getting marked wrong somehow. The emails are not in any other folders that I've detected--they're not going to straight to trash. In thunderbird, all junk settings are off. the 'global' box is unchecked, as is the box in the specific account.

As for the details, it happened today and after I updated to the latest version 128.4.2esr, but that didn't help. It would have been the prior version before updating. Win 11, 1 yr old computer with no hardware issues. The computer is generally up to date...at most a version or so behind--I don't always update IMMEDIATELY.

I have 9 accounts--5/4 Pop3/IMAP. I use the pop3 mostly and that's where the issues are (solely). Also, Thunderbird data is on a NAS on a LAN. I understand that is not preferred, but I've been doing that for a decade or more without issues (until recently). I have my own domain, and that email system uses cpanel. I've had that for years without issue...again until now. I've made no changes on the email server end-that'd be beyond me anyway. And its intermittent--fairly rare, say 1 in 500 or more emails? No encryption.

Any help would be appreciated,

Thank you

Asked by 1timebs 1 kusuku oludlulileyo

copy of email going to the wrong sent box

I had to delete one of my email accounts and reenter it. Now when I send an email from that account the copy goes into another account sent box. I have checked both accou… (funda okungaphezulu)

I had to delete one of my email accounts and reenter it. Now when I send an email from that account the copy goes into another account sent box. I have checked both accounts and everything looks good

Asked by sales453 2 kwiintsuku ezidlulileyo

Last reply by sales453 1 kusuku oludlulileyo

Thunderbird Inbox display of messages

I know the mail server I use has many more years of email messages saved in the inbox than I can get to display when using thunderbird. The thunderbird inbox seems to li… (funda okungaphezulu)

I know the mail server I use has many more years of email messages saved in the inbox than I can get to display when using thunderbird. The thunderbird inbox seems to limit to about the last 2 years of messages. How do I get to earlier messages? Many thanks for your help.

Asked by zyghilwoj 1 kusuku oludlulileyo

Last reply by zyghilwoj 1 kusuku oludlulileyo

Message Filters - Body Contains - Not Working - Thunderbird 128.4.2esr (64-bit)

I am trying to apply this filter but unsucssesfylly. I am looking for a exact number that appears in the message, to move the e-mail to a specific folder. I've already ch… (funda okungaphezulu)

I am trying to apply this filter but unsucssesfylly. I am looking for a exact number that appears in the message, to move the e-mail to a specific folder. I've already checked usind CTRL+F and it appears. Any suggestion? Here are some pictures.

Asked by Gustavo Nedel 2 kwiintsuku ezidlulileyo

Last reply by Gustavo Nedel 1 kusuku oludlulileyo

Mail continually going into junk, even when not marked as junk or in my address book.

I am getting very frustrated with the junk mail. I have very important emails ending up in junk. They aren't marked as junk but they are still being put in junk. Most are… (funda okungaphezulu)

I am getting very frustrated with the junk mail. I have very important emails ending up in junk. They aren't marked as junk but they are still being put in junk. Most are in my address book so shouldn't be there at all. Even when I mark them as not junk, they still get put in junk. I've reset the adaptive junk and it makes no difference. I've even turned off all junk settings and they still go into junk! I'm totally at a loss as to what to do. Please, can someone help? I'm seriously considering giving up on Thunderbird and using a different email client.

Asked by barbturnbull60 2 kwiintsuku ezidlulileyo

Last reply by barbturnbull60 1 kusuku oludlulileyo

Dark Theme Makes the Mail Body Parts Unreadable

Hi folks, thanks for the amazing Thunderbird on Android. I have a couple of observation I'd like to share. 1. When the device's theme is set to dark and Thunderbird fol… (funda okungaphezulu)

Hi folks, thanks for the amazing Thunderbird on Android.

I have a couple of observation I'd like to share.

1. When the device's theme is set to dark and Thunderbird follows, some parts of the email body becomes unreadable. This is not the case with Gmail (this is a Gmail account). I am attaching screenshots for this (1.jpeg for Gmail, 2.jpeg for Thunderbird). Is this an expected behavior?

2. The app seems to use green and violet colors for email body by default. And, it misses some of format colors of the email body itself. That is something I do not prefer. Is there a reason why Thunderbird chose this color and formatting? Is there a way to change the colors? Again attaching screenshots for this (please note the arrows I made especially, 3 for Gmail and 4 for Thunderbird and two others I did not number showing the green format (from Udemy)).

3. There are format problems with the Thunderbird (5 for Gmail and 6 for Thunderbird). Are these expected? It makes reading and seeing the mail problematic.

4. I think there is a problem with the way notification times are shown on Thunderbird. In the screenshot 7, you see that notification timestamp for Thunderbird is shown as 14:07. However, none of the emails shown just below have that time. Why would that be the case?

5. Lastly, even though the setting is set for Push, my emails come on average 10-25 minutes later than Gmail app itself. Is this also an expected behavior?

Thank you.

Asked by ukergin 1 kusuku oludlulileyo

Thunderbird check destination domain

I am dislexic and sometime mis-type the destination domain address. Can I get Thunderbird to check the domain exists before sending it to the mail server? I can't find … (funda okungaphezulu)

I am dislexic and sometime mis-type the destination domain address. Can I get Thunderbird to check the domain exists before sending it to the mail server? I can't find an addon to do this. Sometimes there is a considerable wait before I get an error message back.

Asked by Peter Allott 2 kwiintsuku ezidlulileyo

Last reply by Peter Allott 1 kusuku oludlulileyo

I can not create, delete or view peoperties of Folders. When ever I rey to create a folder I gate the following error in the error console:

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI] canRenameDeleteJunkMail resource:///modules/… (funda okungaphezulu)

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI]

   canRenameDeleteJunkMail resource:///modules/FolderUtils.sys.mjs:367
   getCommandState chrome://messenger/content/about3Pane.js:467
   <anonymous> chrome://messenger/content/about3Pane.js:6346
   isCommandEnabled chrome://messenger/content/mailCommon.js:449
   doCommand chrome://messenger/content/mailCommon.js:704
   triggerCommand chrome://messenger/content/about3Pane.js:865
   onCommand chrome://messenger/content/about3Pane.js:842
   handleEvent chrome://messenger/content/about3Pane.js:326

FolderUtils.sys.mjs:367 extensions.screenshots.disabled

Asked by sdouek 1 kwiveki edlulileyo

Last reply by sdouek 1 kusuku oludlulileyo

"Reply To" Behaves strange/wrong

As secretary of a bridge club I use "replay to" very frequently. To my surprise it behaves funny with version 128.4.2. When send to recipients and replaying to the reciev… (funda okungaphezulu)

As secretary of a bridge club I use "replay to" very frequently. To my surprise it behaves funny with version 128.4.2. When send to recipients and replaying to the recieved email I see the screen where another account signature is used and the replay is not filled in. As this is send to about 100 people its not nice. Hope you can fix this.

Asked by Cees Bakker 3 kwiintsuku ezidlulileyo

Last reply by Cees Bakker 1 kusuku oludlulileyo

No notification

Hello, I have authorised notifications in the Thunderbird application for Android, but I don't receive any when I receive emails. For your information, in Account Setting… (funda okungaphezulu)

Hello, I have authorised notifications in the Thunderbird application for Android, but I don't receive any when I receive emails. For your information, in Account Settings > Notifications, I checked the first box "Notifications of new emails" and the fifth box "Synchronisation notifications". What's more, in the "Notification categories" section (further down), in the screen that opens before "Emails", the "Alert" and "Application icon badges" boxes are ticked, and there's a sound associated with the "Sound" heading. With all this, I don't get any notification of incoming emails. Thank you for your help, Kind regards,

Renaud E-mail: rsoubise@mailo.com

Asked by Renaud Soubise 1 kusuku oludlulileyo

MacOs Sequoia AI Writing Tools

With Sequoia released - the "Writing Tools" invoking Apple's AI are available in most apps now via the context menu (e.g. select a paragraph/block of text and right-click… (funda okungaphezulu)

With Sequoia released - the "Writing Tools" invoking Apple's AI are available in most apps now via the context menu (e.g. select a paragraph/block of text and right-click and the context menu or menu bar shows the menu entry "Writing Tools" wherein you can get the Apple AI ecosystem to rewrite, proofread etc - however this is not available yet in Thunderbird 128.4.2 when composing/editing an email.

See the screenshot below - I'm writing this using Safari and it's available here - even for this little message...

I appreciate this is a North American facility at present and you have to fully enable US English on your Mac and then enable "Apple Intelligence" in system settings...but once you have done this, the facility is available in most apps unless the API chosen doesn't support it.

Any thoughts if / when Thunderbird might get updated to use the API to invoke or enable this?

If I can think of the one writing app where I spend most of my time, it's eMail.....while it's true I can select a paragraph and pop it over to Notes via copy-paste, invoke the AI there and paste it back - that's not as convenient.

thoughts....jc

Asked by Jim.camelford 2 kwiintsuku ezidlulileyo

Subfolders names all start with "INBOX."

Running version 8.0, Thunderbird App for Android. Noticing all subfolders are labelled "INBOX.trash, INBOX.Sent Items, INBOX.General". Wondering if there's a way to rem… (funda okungaphezulu)

Running version 8.0, Thunderbird App for Android. Noticing all subfolders are labelled "INBOX.trash, INBOX.Sent Items, INBOX.General".

Wondering if there's a way to remove.the "INBOX" part?

Asked by J 2 kwiintsuku ezidlulileyo

emails being deleted by mistake

I've looked at other people having the same problem. When I delete an email, the one next to it gets deleted also. This has been going on for some time now. I've lost an … (funda okungaphezulu)

I've looked at other people having the same problem. When I delete an email, the one next to it gets deleted also. This has been going on for some time now. I've lost an important email to this problem. Somehow it needs to just target one email, not any others.I'm using a mouse with a cord at my desktop. The menu at the left expands sometimes, when I don't mean it to do that.

Asked by rapple2 2 kwiintsuku ezidlulileyo