Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I can receive mail but can not send mail

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

more options

We have a Charter Business account. All of our email programs can receive email but none can send. When I call Charter they say the problem is with the email program and not them since we can send from their web portal. When send we get the message smtp.charter-business.net has timed out.

We have a Charter Business account. All of our email programs can receive email but none can send. When I call Charter they say the problem is with the email program and not them since we can send from their web portal. When send we get the message smtp.charter-business.net has timed out.

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/cannot-send-messages

Webmail has got nothing to do with it, and is completely independent.