Messages not loading in preview window or tabs; only loading if I open in a new window.
The solution given to this issue is to open in safe mode. That works, but it doesn't fix it in normal mode. If I don't open in safe mode the problem persists.
I can't believe that I would now always have to open email in safe mode for it to work properly. Is there a permanent fix to the problem? To be clear, when I click on a message, rather than it showing up in preview window it just says "LOADING" and never actually loads. Even if I open it in a new tab, it will do the same thing. The only solution is to open the email in a separate window, which is often times a hassle.
Or, if safe mode is actually the same and I should just use safe mode and not worry about it, please let me know.
Thank you in advance for any additional help on this.
Ọ̀nà àbáyọ tí a yàn
perhaps the canned text for testing in safe mode will help
Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
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Ọ̀nà àbáyọ Tí a Yàn
perhaps the canned text for testing in safe mode will help
Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
This worked. Thank you. I didn't find the offending add-on, so it must have been one I'm no longer using. Thanks again.