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Accounts page not loading

  • 2 àwọn èsì
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  • Èsì tí ó kẹ́hìn lọ́wọ́ slothmaster91

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Steps to reproduce:

On my Nexus 5P, running Android 8.1.0, Firefox for Android 68.2.0 (latest), No Add-ons, if I try to navigate to https://accounts.firefox.com or using the Settings->Sign In menu, the pages do NOT load.

Actual results:

Navigating to https://accounts.firefox.com gives me a HTTP 500 Internal Server Error. Navigating to the Settings menu, and then clicking on "Sign In" takes me to about:accounts?action=signin&entrypoint=preferences, which never loads.

Expected results:

I should see a page with a username and password field so I can sign in.

Steps to reproduce: On my Nexus 5P, running Android 8.1.0, Firefox for Android 68.2.0 (latest), No Add-ons, if I try to navigate to https://accounts.firefox.com or using the Settings->Sign In menu, the pages do NOT load. Actual results: Navigating to https://accounts.firefox.com gives me a HTTP 500 Internal Server Error. Navigating to the Settings menu, and then clicking on "Sign In" takes me to about:accounts?action=signin&entrypoint=preferences, which never loads. Expected results: I should see a page with a username and password field so I can sign in.
Ìsopọ̀ yíyà aṣàfihàn

Ti ṣàtúnṣe nípa slothmaster91

Ọ̀nà àbáyọ tí a yàn

Tried this both with Firefox's recommended Addons (HTTPS Everywhere, Privacy Badger, Ghostery, UBlock Origin), and without any addons at all, from a fresh install. Both do not work.

Issue was my browser was blocking all cookies by default. Issue now fixed.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

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Hi

Do you have any add-ons installed in Firefox for Android?

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Ọ̀nà àbáyọ Tí a Yàn

Tried this both with Firefox's recommended Addons (HTTPS Everywhere, Privacy Badger, Ghostery, UBlock Origin), and without any addons at all, from a fresh install. Both do not work.

Issue was my browser was blocking all cookies by default. Issue now fixed.

Ti ṣàtúnṣe nípa slothmaster91