Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Some email accounts not sending or receiving since last update

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ hryle

hryle
hryle
more options

Hello, I'd be grateful for any ideas you might have for my problem. I've been using Thunderbird without any issue for some years, I have sites on different hosting platforms and so there are 3 different server settings for the various accounts.

Since the most recent update 2 days ago I've been unable to receive or send mail on the accounts on one of the servers. I've checked the settings with the hosting platform and they are correct. The mail from the other 2 different servers is fine, sending and receiving as usual.

No mail is received on the server, and when I try to send mail I see a message "Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to mail.blacknight.com must be corrected."

The security recommended by the hosting company is STARTTLS, which is enabled. Using pop3 for incoming mail and SMTP for outgoing.

Any ideas to help me gain access to the mail on this server much appreciated. Kind regards, Helen

Any ideas

Hello, I'd be grateful for any ideas you might have for my problem. I've been using Thunderbird without any issue for some years, I have sites on different hosting platforms and so there are 3 different server settings for the various accounts. Since the most recent update 2 days ago I've been unable to receive or send mail on the accounts on one of the servers. I've checked the settings with the hosting platform and they are correct. The mail from the other 2 different servers is fine, sending and receiving as usual. No mail is received on the server, and when I try to send mail I see a message "Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to mail.blacknight.com must be corrected." The security recommended by the hosting company is STARTTLS, which is enabled. Using pop3 for incoming mail and SMTP for outgoing. Any ideas to help me gain access to the mail on this server much appreciated. Kind regards, Helen Any ideas

Ọ̀nà àbáyọ tí a yàn

Thunderbird 78 changed the minimum TLS to TLSv1.2 Many servers are still using out of date TLS, if this is effecting you then the info at the following link will fix the problem. Reset the minimum and then restart Thunderbird.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

Thunderbird 78 changed the minimum TLS to TLSv1.2 Many servers are still using out of date TLS, if this is effecting you then the info at the following link will fix the problem. Reset the minimum and then restart Thunderbird.

hryle
hryle Ìbéèrè olóhun
more options

Many thanks for your speedy and most helpful reply. I changed the config editor value to 1 and now I can send and receive email as before. Best wishes from Ireland.