搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

In just the few hours since updating to 29.0.1 Firefox has crashed at least 3-times-extremely rare before

  • 6 个回答
  • 57 人有此问题
  • 2 次查看
  • 最后回复者为 Moses

more options

random crashes-while using Firefox 29.0.1. Sometimes screen flashes ALL black first... Addons:

 NoScript
 AdBlock+
 TabMixPlus
 HTTPS Everywhere
random crashes-while using Firefox 29.0.1. Sometimes screen flashes ALL black first... Addons: NoScript AdBlock+ TabMixPlus HTTPS Everywhere

被采纳的解决方案

I had the same problem. After much jumping through hoops, I disabled HTTPS Everywhere and it solved the problem. After a few days I enabled it, and the crashes started again. Disabled it, crashes stopped. Wish FF would fix the glitch.

定位到答案原位置 👍 5

所有回复 (6)

more options

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
more options

The only crash reports listed are from months ago-none from after the 29.0.1 update.

more options

Here's a list of all the Flash crashes on OSX Mavericks 10.9.3, Firefox 29.0.1 and Flash 13.0.0.214. As you can see, this is happening WAY too frequently.

Submitted Crash Reports Report ID Date Submitted C4A90953-7DA0-41A7-BB4E-C63132F8F0D5 5/23/14 5:13 PM 7F31319E-2684-4C66-AC3A-2CFBAE6BF574 5/23/14 5:11 PM 6EAD69D1-DB32-4F8E-ABA0-FCEFBEB932D0 5/23/14 11:50 AM CD71E203-B5E2-43B5-8AEA-EA86045B08B4 5/23/14 10:09 AM 1192A9B7-DECB-48EF-8ADF-0B225E591C36 5/23/14 10:03 AM 864C15FE-F728-4BE3-9E5D-49C449A09BDA 5/23/14 9:55 AM 28635310-6509-4BC8-836C-72937AEBB8B6 5/23/14 9:51 AM bp-d0618553-32ca-4a4e-8350-329f52140523 5/23/14 9:18 AM bp-bcdd8969-a436-4303-a318-32ddd2140523 5/23/14 8:55 AM 9225EE22-364F-4E7F-9507-465D4072C61A 5/22/14 5:09 PM 7EC74AF9-4906-438F-831C-53557FF85699 5/22/14 1:43 PM 18ED6FB2-87E7-4CC2-98F1-A23653742611 5/22/14 1:42 PM

more options

Try disabling Hardware Acceleration.

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.


more options

选择的解决方案

I had the same problem. After much jumping through hoops, I disabled HTTPS Everywhere and it solved the problem. After a few days I enabled it, and the crashes started again. Disabled it, crashes stopped. Wish FF would fix the glitch.

more options

zephmarie

That's actually a great suggestion!

morem7

Please try disabling Hardware Acceleration in Flash using the steps above, and if that doesn't work, try to disable HTTPS Everywhere from Firefox.

  • Go to The image "new fx menu" does not exist. > Add-ons > Extensions (Firefox 29)
  • Go to the Firefox button > Add-ons > Extensions (using Classic Theme Restorer or Firefox 28 and below)

Note: Firefox may need to be restarted to complete the disabling of HTTPS Everywhere.