搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox sync doesn't work from Mac to Windows

  • 4 个回答
  • 15 人有此问题
  • 20 次查看
  • 最后回复者为 the-edmeister

more options

Hi,

I have previously been using Chromium browser, but have switched back to Firefox on my Mac, Linux and Windows computers.

I'm currently experiencing a problem with Firefox sync.

My Mac is my main computer. It runs firefox and I'm signed into my sync account. I want to sync everything from my mac (bookmarks, passwords, history etc..) to my windows pc.

Firefox on windows gives me a pair code but there is nowhere on Firefox mac to enter this code.

If i select "I don't have the device with me" I can attempt to sign in to sync on the windows pc using my account username and password. The problem here is I'm then asked for a recovery key.

There is no way to obtain a recovery key from Firefox on the mac. Going into sync and clicking manage account only gives me two options. Either to change my password, or deactivate sync.

Please advise.

Hi, I have previously been using Chromium browser, but have switched back to Firefox on my Mac, Linux and Windows computers. I'm currently experiencing a problem with Firefox sync. My Mac is my main computer. It runs firefox and I'm signed into my sync account. I want to sync everything from my mac (bookmarks, passwords, history etc..) to my windows pc. Firefox on windows gives me a pair code but there is nowhere on Firefox mac to enter this code. If i select "I don't have the device with me" I can attempt to sign in to sync on the windows pc using my account username and password. The problem here is I'm then asked for a recovery key. There is no way to obtain a recovery key from Firefox on the mac. Going into sync and clicking manage account only gives me two options. Either to change my password, or deactivate sync. Please advise.

所有回复 (4)

more options

Which version of Firefox do you have installed on the Mac?

more options

I'm running version 29.0.1 on the Mac, and version 29.0.1 on the Windows machine too.

more options

Firefox 29 and later use the new Sync version that use a Firefox account and that version is not compatible with the older Sync version used in previous Firefox versions, so you need to install Firefox 29 on all computers.

See:

由cor-el于修改

more options

Pairing isn't used in the new Sync, nor it the Sync / Recovery Key; those are leftovers from a version of Sync that you had before you used Chromium is my guess.

My advice is to set up a new Sync account.