Priority is set by the sender.

When you receive an email that has had a priority setting, this will be shown in the Priority column.

To send an email with a Priority setting of your choice:

• Compose the mail message.
• Click on “Options,” > “Priority,” and then locate the level of importance to mark this message and click once.
• Click “Send.”

If you are refering to marking/tagging a received email, so that you set an importance to that email for your own reference:

Create TAGs: Tools > Options > Display > TAGs tab You can Add or Edit click on OK when finished.

To apply a TAG: right click on email in the list > TAG > select the tag.

Thanks,

although I know I can tag items, I also know that I can set filters that include adding a priority to certain inward emails. I was hoping that I could set this priority on an individual email, as opposed to having to use filters to do this.

Cheers,

Jason.

'Tools' > 'Message filters'

• click on 'New'
• give filter a name

Apply filter filter when:

• select: 'Manually Run'
• Select: 'Getting new mail'

if you want to check for and remove junk first.

• select: 'filter after junk classification',

If there is only one condition or if you want to use more conditions that say 'A' AND 'B' must occur.

• select 'Match all of the following'

If there is more than one condition or if you want to use two more conditions that say 'A' OR 'B' must occur.

• select 'Match any of the following'

you will need to work out what condition(s) need to be met, such as:

example: 'FROM' and 'IS' and 'email address' to set another condition click on the small +

Perform this action: 'Set Priority to' and 'Highest'

• click on OK to save the filter.
• make sure it is enabled.

Message filters run in the order listed. So you need to make sure that you do not have another filter positioned above that filter which could filter emails before the second filter can work.