搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't watch youtube videos

  • 4 个回答
  • 23 人有此问题
  • 1 次查看
  • 最后回复者为 Ushasi

more options

When i try to watch a video in youtube it says "An error has occurred. Please try again later". This is happening only in youtube. On Chrome i can watch youtube videos. I have adobe flash player and firefox updated. By the way i just changed my OS from windows 7 32-bit to 64-bit. On 32-bit i didnt have this problem.

When i try to watch a video in youtube it says "An error has occurred. Please try again later". This is happening only in youtube. On Chrome i can watch youtube videos. I have adobe flash player and firefox updated. By the way i just changed my OS from windows 7 32-bit to 64-bit. On 32-bit i didnt have this problem.

被采纳的解决方案

Thank you for the answers guys, but i just installed windows updates and everything is ok.

定位到答案原位置 👍 0

所有回复 (4)

more options

Hello, Please see this article for Troubleshooting your Flash problem. Flash Plugin - Keep it up to date and troubleshoot problems

Let us know if this problem also occurs after doing the process mentioned in above article

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

选择的解决方案

Thank you for the answers guys, but i just installed windows updates and everything is ok.

more options

I am having the same problem too. Firefox and Flash player are updated, I cleared cache. I don't have real player installed. Even two days before everything was ok. It started happening suddenly. Please help. Thanks.