Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Account error

  • 2 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

I can't log in to the Firefox account I created several months ago! I used it successfully to Sync bookmarks on multiple computers, but recently I updated firefox and was told to log in to a new version of Sync.

I have tried repeatedly to log in to my account, but every time I am told that my password is wrong. When I try the "Recover Password" option, and when I try to set up a new account with the same email address, it always says I have exceeded the attempt limit.

Thank you - Kate


I was told to re-enter account information after an

I can't log in to the Firefox account I created several months ago! I used it successfully to Sync bookmarks on multiple computers, but recently I updated firefox and was told to log in to a new version of Sync. I have tried repeatedly to log in to my account, but every time I am told that my password is wrong. When I try the "Recover Password" option, and when I try to set up a new account with the same email address, it always says I have exceeded the attempt limit. Thank you - Kate I was told to re-enter account information after an

所有回复 (2)

more options

Firefox Sync has transitioned to Firefox Accounts. You would need to set up a new account in order to do what you want at this moment.

Visit about:accounts in the address bar to start setting up your account to start synchronizing your info across device.

more options