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Apple mouse no longer scrolls down in Firefox

  • 3 个回答
  • 5 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

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Today my mouse stopped scrolling down or up in Firefox, though scrolling side to side still works. This is only happening in Firefox. I just downloaded 30.0 and that didn't help. The about:config settings for scrolling are ok. Does anyone have any idea how I can fix this in Firefox?

Today my mouse stopped scrolling down or up in Firefox, though scrolling side to side still works. This is only happening in Firefox. I just downloaded 30.0 and that didn't help. The about:config settings for scrolling are ok. Does anyone have any idea how I can fix this in Firefox?

被采纳的解决方案

Only the mouse was affected. I uninstalled Firefox and reinstalled it and it works now. Thanks for your reply.

定位到答案原位置 👍 0

所有回复 (3)

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Does this only affects the mouse and can you still scroll with the keyboard?

Can you move the scroll bar thump with the left mouse button pressed?


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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选择的解决方案

Only the mouse was affected. I uninstalled Firefox and reinstalled it and it works now. Thanks for your reply.

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Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.