搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

All bookmarks, add-ons and homepage have disappeared.

  • 1 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

I am on a Mac and can not find where the file is saved. No idea if Firefox has updated or if it's something else. Everything was normal this morning, I shut my Mac down earlier and have just turned it back on to find everything gone.

Very weird, never had this happen before.

I am on a Mac and can not find where the file is saved. No idea if Firefox has updated or if it's something else. Everything was normal this morning, I shut my Mac down earlier and have just turned it back on to find everything gone. Very weird, never had this happen before.

所有回复 (1)

more options

It is possible that a new profile folder got created for some reason (e.g. a problem with the profiles.ini file).

You can check if there are multiple profiles.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Go one level up to the Firefox/Profiles/ folder to check if you have other profiles. /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/

You can use the Profile Manager to create a new profile and click "Choose Folder" to select a lost profile. Firefox will recognize that profile and use it.

See also: