Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I click on the + sign, I do not get another tab even though an additional tab WILL open if, for example, I click on a link in an e-mail or on a site.

  • 4 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 Arjay70

more options

Before the latest upgrade, I could open a new tab by clicking on the + to the right of any open tabs. No more. Nothing happens. If I click on a link in an e-mail or on a website, however, a new tab will open. For example, if I get an e-mail from Facebook that says someone has posted and I click the link, I will get a new tab opened and Facebook will be there. Then I have both tabs open and can navigate on either with no problem. If I then click on the + sign, nothing at all happens. I am perfectly able to open Safari with Firefox running, and I can get multiple tabs going there with no effect on Firefox. That is, I can go back and forth.

I am grateful for any help! Thank you.

Before the latest upgrade, I could open a new tab by clicking on the + to the right of any open tabs. No more. Nothing happens. If I click on a link in an e-mail or on a website, however, a new tab will open. For example, if I get an e-mail from Facebook that says someone has posted and I click the link, I will get a new tab opened and Facebook will be there. Then I have both tabs open and can navigate on either with no problem. If I then click on the + sign, nothing at all happens. I am perfectly able to open Safari with Firefox running, and I can get multiple tabs going there with no effect on Firefox. That is, I can go back and forth. I am grateful for any help! Thank you.

被采纳的解决方案

Get rid of this extension. Produtools Manuals 2.1 Community Toolbar 3.21.0.1

Community Toolbar extensions are known to cause that in Firefox 30.

定位到答案原位置 👍 0

所有回复 (4)

more options

选择的解决方案

Get rid of this extension. Produtools Manuals 2.1 Community Toolbar 3.21.0.1

Community Toolbar extensions are known to cause that in Firefox 30.

more options

I cannot find that anywhere to delete it. Where do I look? I looked in the add-ons but see only ads there for ones to add-on.

Thanks.

more options

Extensions

   Produtools Manuals 2.1 Community Toolbar 3.21.0.1 ({b2bf7b3f-bf0b-4c48-aec6-f92c51be63e1}) 

Open the Add-ons Manager by Pressing the Alt or F10 key to bring up the tool bar. Followed by; Tools > Add-ons.

Hot key; <Control> (Mac: <Command>) <Shift> A)

On the left side of the page, select Extensions.

more options

THANK YOU! DIDN'T SEE WHERE THE EXTENSIONS WERE THE FIRST TIME. GOOD THING THAT BUTTON WASN'T A SNAKE.