Why do deleted messages return to my inbox later? How can I fix this problem?
Hours or sometimes days after I delete messages, they are returned to my inbox. Usually it's only one or two, so I simply delete them a second time. But this morning almost 30 returned.
Hours or sometimes days after I delete messages, they are returned to my inbox. Usually it's only one or two, so I simply delete them a second time. But this morning almost 30 returned.
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When deleted messages reappear it is likiely that the Inbox is corrupted. If you don't compact your folders regularly, performance can slow to a crawl, you can't store new messages anymore, start losing parts of messages or have deleted messages resurrected.
This is what I suggest.
- Move all good emails out of the Inbox into suitable folders for organising.
- Delete any emails you do not want.
- When Inbox is empty, right click on the Inbox folder and select 'Compact'.
This will remove all traces of 'marked as deleted' emails.
- Then right click on the Deleted folder and select 'Empty Deleted'
- Then right click on the Deleted folder and select 'Compact'
Info on Keeping Thunderbird healthy:
Info on compacting. what it does and why it is important: