搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Gmail in firefox won't open file selection window when adding attachments, no errors, just nothing. Chrome works fine on same computer. Firefox is up to date

  • 3 个回答
  • 6 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

when attempting to attach files to a message using gmail there is no response. i click the paperclip icon and no windows open, no errors show, it just sits there? I can attach to messages as expected using Chrome & gmail on the same computer.

I have shut down and restarted the computer with no change. I have current firefox [v31] and the machine is a dell desktop running Windows Vista Home Premium SP 2 build 6002.

Thanks for your help

when attempting to attach files to a message using gmail there is no response. i click the paperclip icon and no windows open, no errors show, it just sits there? I can attach to messages as expected using Chrome & gmail on the same computer. I have shut down and restarted the computer with no change. I have current firefox [v31] and the machine is a dell desktop running Windows Vista Home Premium SP 2 build 6002. Thanks for your help

被采纳的解决方案

Google has fixed this issue with attaching files in Gmail on their side, so it should work without the workaround to allow pop-ups for mail.google.com.

定位到答案原位置 👍 1

所有回复 (3)

more options

Try allowing pop up windows

Open Menu Options Content (on the top) Click Exceptions... Type mail.google.com in address of website area Click Allow

Try to open attachment window now. Restart FireFox and try adding attachment again.

more options

when I initially submitted the question, the system responded with a statement that it could find no exact match to my problem but some that were close problems and it listed ten fixes that might work. One of them was to reset firefox to default state. I did this and the file attach function now works!

I appreciate your idea for the pop-up exception and will do so.

Thanks much for your help

more options

选择的解决方案

Google has fixed this issue with attaching files in Gmail on their side, so it should work without the workaround to allow pop-ups for mail.google.com.