We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cannot sync neither Firefox nor its extension

more options

I encountered two problems that seem to be connected. My Firefox Sync is unable to sync passwords and extensions across my two computers (bookmark syncing is working). At the same time, I cannot get my Zotero extension to sync its data across computers.

I suspect these problems are interconnected. I am using Win 8.1 standard settings, Avast antivirus, newest version of Firefox.

Please could anyone help?

I encountered two problems that seem to be connected. My Firefox Sync is unable to sync passwords and extensions across my two computers (bookmark syncing is working). At the same time, I cannot get my Zotero extension to sync its data across computers. I suspect these problems are interconnected. I am using Win 8.1 standard settings, Avast antivirus, newest version of Firefox. Please could anyone help?

被采纳的解决方案

It was caused by some corrupted files. Solutions: I reset Firefox to factory settings.

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

It was caused by some corrupted files. Solutions: I reset Firefox to factory settings.