I'm pretty furious. For days I've been attempting to contact anyone @ Mozilla/firefox. Reason: Last week I downloaded Firefox to replace IExplorer. Everything seems to work fine...EXCEPT...e-mail. E-mail via att.yahoo.com. It runs hideously slow. (It didn't do that w/ Internet Explorer.) I need to know how to fix it. When I've attempted to access support through Firefox "Get started..." "Get help"....etc. I've been requested to furnish "user name" and "password." Since I misplaced both, I requested Firefox to send it to me. The response I got was "...an e-mail (containing that information) "was sent to the e-mail location" I furnished. NOPE!! After several days and multiple access each day.....no e-mail from Mozilla/Firefox. At this point I'm about to share my experience w/ CNET and PC Mag. I must remind you that I'm about half computer stupid...but I learn easily.