搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

update not updating

  • 4 个回答
  • 4 人有此问题
  • 6 次查看
  • 最后回复者为 Jeffries

more options

I have the current version of firefox, it is up to date however it says that I have an old version of firefox and need to update. I have tried removing the program completely and re-adding it, and it still says I am not up to date on the current version. I've gone to the Help section to check our version, and we are up to date. Any help out there?

I have the current version of firefox, it is up to date however it says that I have an old version of firefox and need to update. I have tried removing the program completely and re-adding it, and it still says I am not up to date on the current version. I've gone to the Help section to check our version, and we are up to date. Any help out there?

被采纳的解决方案

You have a corrupted user agent that identifies you as Firefox/3.6.3

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) FBSMTWB

See:

定位到答案原位置 👍 1

所有回复 (4)

more options

Hello,

That's strange, are you on version 32? According to the sidebar, your browser is detected as Firefox 3.6.3.

If you do not mind doing new install, you could download a new copy from:

Or if you need a different localization:

more options

选择的解决方案

You have a corrupted user agent that identifies you as Firefox/3.6.3

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) FBSMTWB

See:

more options

Thank you so much for all your helpful information. I thought my system was corrupted. I have completed the steps to go to history and delete cookies and cache and selected to clear now. But when I went to update to the current version it is still giving me the same error message. Any suggestions?

more options

Solved! Thanks to you all for your kindness!!