Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I restore bookmarks after migrating to the cloud?

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 mclark19

more options

Over the weekend we migrated our computer system to the cloud. I was under the assumption we were only migrating our email to the cloud.

However, when I got to the office yesterday, I Firefox was longer on my computer and subsequently neither were my bookmarks.

I've looked at a host of posts and everything is leading to the fact that everything is lost. I've looked up the folders in the C: drive and the only thing that's in those folders are what I've done yesterday and today. Is there anyway of finding my data from last Friday?

Thank you, Mike

Over the weekend we migrated our computer system to the cloud. I was under the assumption we were only migrating our email to the cloud. However, when I got to the office yesterday, I Firefox was longer on my computer and subsequently neither were my bookmarks. I've looked at a host of posts and everything is leading to the fact that everything is lost. I've looked up the folders in the C: drive and the only thing that's in those folders are what I've done yesterday and today. Is there anyway of finding my data from last Friday? Thank you, Mike

被采纳的解决方案

"Over the weekend we migrated our computer system to the cloud."

What was the purpose of the "we" who did that? Was that done to backup their user's data for purposes of upgrading a server or software on the server? Each user backing up their own data, or was that done for all users en masse by the company IT department? Either way, do you have access to that backed up data in the "cloud"? If not you personally, can the IT dept access that data and restore it?

Overall, my guess is that your Firefox data wasn't backed up and your user account on a shared central server was then deleted or "gone" as a result of a system upgrade. And then when the user accounts were restored your Firefox data wasn't there. Shear speculation on my part, without having a lot more information about what was done.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

"Over the weekend we migrated our computer system to the cloud."

What was the purpose of the "we" who did that? Was that done to backup their user's data for purposes of upgrading a server or software on the server? Each user backing up their own data, or was that done for all users en masse by the company IT department? Either way, do you have access to that backed up data in the "cloud"? If not you personally, can the IT dept access that data and restore it?

Overall, my guess is that your Firefox data wasn't backed up and your user account on a shared central server was then deleted or "gone" as a result of a system upgrade. And then when the user accounts were restored your Firefox data wasn't there. Shear speculation on my part, without having a lot more information about what was done.

more options

Problem was resolved. Thank you for the response.

Mike