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Inbox and Send are full. How do I unlock it to move emails to other folders?

  • 3 个回答
  • 1 人有此问题
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  • 最后回复者为 user01229325

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My size has reached 100%. I created other folders to move emails into and deleted some emails but it did not decease the percentage. When it reached 100% I am blocked from moving any emails out of Inbox or Send.

My size has reached 100%. I created other folders to move emails into and deleted some emails but it did not decease the percentage. When it reached 100% I am blocked from moving any emails out of Inbox or Send.

所有回复 (3)

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Have you compacted your folders? Deleting messages just mark for deletion and hide the messages. Compacting folders actually remove them.

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Yes I have compacted after moving emails out and also emptied the trash from the trash folder. It doesn't change the percentage of fullness.

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Log into your account at your providers web mail site. Maybe you need to do some cleanup there.