How can I back-up folders that I've created within my Thunderbird e-mail program?
When I took my computer in to Best Buy, where I purchased it, I was told that they could not extract and back-up the info in the various e-mail folders I created within Thunderbird. This was unacceptable to me in that I want that info, so I'm asking how I can create a folder(s) in Thunderbird that can be backed up should it be necessary to wipe my hard drive/operating system clean? Thank you.
LW
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First take your computer to a REAL repair shop, not Best Buy. Mozbackup is the best for backing up Firefox and Thunderbird. Your profile is where your email and settings are stored. It is just a file like any other and any competent computer person would know this and be able to back it up for you. TheGeek Squad does not employee any of these.