搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Update for 32.0.3 not downloading

  • 2 个回答
  • 33 人有此问题
  • 2 次查看
  • 最后回复者为 wwrsimon

more options

Hello

I'm getting repeated prompts to update Firefox to 32.0.3, but when I try to update, the update won't download - it just sits there "connecting to the update server", and nothing downloads.

When I click on the "updates available at..." link in 'About Firefox", it takes me to the Moxilla website, and tells me "Congrats! You’re using the latest version of Firefox" - however I'm still using 32.0.2...???

I'm on a 2013 iMac 3.2 Core i5 with 16 GB RAM, OS 10.8.5.

Any ideas?

Regards

Simon

Hello I'm getting repeated prompts to update Firefox to 32.0.3, but when I try to update, the update won't download - it just sits there "connecting to the update server", and nothing downloads. When I click on the "updates available at..." link in 'About Firefox", it takes me to the Moxilla website, and tells me "Congrats! You’re using the latest version of Firefox" - however I'm still using 32.0.2...??? I'm on a 2013 iMac 3.2 Core i5 with 16 GB RAM, OS 10.8.5. Any ideas? Regards Simon

被采纳的解决方案

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

定位到答案原位置 👍 5

所有回复 (2)

more options

选择的解决方案

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

more options

Job done, thanks!

Simon