Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Won't install on MACs

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 ideato

talanjs
talanjs
more options

Once i have downloaded the updated file and tried to install it i get the following error:

The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.

I have checked the rights and they look fine. and it's not "locked" I have tried using my account ( which as W&R Privileges ) and another account, both are admin accounts.

Please advise...

Jon

Once i have downloaded the updated file and tried to install it i get the following error: The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again. I have checked the rights and they look fine. and it's not "locked" I have tried using my account ( which as W&R Privileges ) and another account, both are admin accounts. Please advise... Jon

所有回复 (1)

ideato
ideato
more options

Hello Jon, if exist a problem with update or permissions then the better way is to download the new version, trash the current Firefox application and then install the new one.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you