We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

My homepage, xfinity.comcast.net, won't play news videos

  • 1 个回答
  • 6 人有此问题
  • 1 次查看
  • 最后回复者为 guigs

unit91
unit91
more options

When I click on a video thumbnail I get a message that says "currently playing" but there's no video. If I move mouse pointer to the space where video should be playing, I can see an address appear at the bottom of the screen which contains the name of the video, but no video plays. I've emptied the cache, history, etc., restarted firefox, even removed and re-installed firefox, but no success. I only have this problem with my home page. Youtube and all other websites work fine.

When I click on a video thumbnail I get a message that says "currently playing" but there's no video. If I move mouse pointer to the space where video should be playing, I can see an address appear at the bottom of the screen which contains the name of the video, but no video plays. I've emptied the cache, history, etc., restarted firefox, even removed and re-installed firefox, but no success. I only have this problem with my home page. Youtube and all other websites work fine.

所有回复 (1)

guigs
guigs
more options

It did not start to play for me either at first, but when I clicked on another video it started to play.

Please check to see if one of your plugins may be affecting this. You can disable them temporarily to see if there is an improvement.

It definitely should autoplay. In your about:config entry does media.autoplay.enabled set to true?