Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

firefox won't allow to attach file in gmail

  • 4 个回答
  • 6 人有此问题
  • 1 次查看
  • 最后回复者为 Pradeesh

more options

whenever I try to attach files to gmail via firefox it shows attachment failed message. but attaching files works fine with IE, Chrome and safari.

Details:

When I click the attach button, the file upload window pops up, after selecting file it says attachment filed, but rarely it attaches the file without showing any error or clicking the retry button several times.

Screen Shot: https://dl.dropboxusercontent.com/u/149571638/attachment.JPG

whenever I try to attach files to gmail via firefox it shows attachment failed message. but attaching files works fine with IE, Chrome and safari. Details: When I click the attach button, the file upload window pops up, after selecting file it says attachment filed, but rarely it attaches the file without showing any error or clicking the retry button several times. Screen Shot: https://dl.dropboxusercontent.com/u/149571638/attachment.JPG

由Pradeesh于修改

所有回复 (4)

more options

Hello,

Can you check your firewall settings for Firefox? After updating an application, firewalls can sometimes modify their rules.


Can you also check your pop-up settings?

  • Tools (or New Fx Menu) > Options > Content

Some users needed to add an exception to gmail to allow pop-ups: https://support.mozilla.org/en-US/questions/1018234

more options

I tried that also, actually I don't have any problem with popup window, my problem is with attaching the file. Please find the attached image.

more options

What happens if you try uploading in Safe Mode?

Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

more options

followed all steps you stated above. but no luck. if I click retry button several times it uploads. it takes average of 25 clicks to upload a file, but i don't have any problem in my yahoo mail see attached