We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox No Longer Works

  • 1 个回答
  • 6 人有此问题
  • 8 次查看
  • 最后回复者为 philipp

cldsk
cldsk
more options

Hello, about a week or so ago, Firefox has stopped working. All I get is "Problem loading page: Connection has timed out". This has been my default browser for years and have never had this problem. At first I thought it was the internet connection, but IE, Chrome, and Safari browsers all work. I loaded the upgrade hoping that would fix it, but still no. I also "Reset Firefox" as per Troubleshooting help. That still didn't work. Any thoughts?

Hello, about a week or so ago, Firefox has stopped working. All I get is "Problem loading page: Connection has timed out". This has been my default browser for years and have never had this problem. At first I thought it was the internet connection, but IE, Chrome, and Safari browsers all work. I loaded the upgrade hoping that would fix it, but still no. I also "Reset Firefox" as per Troubleshooting help. That still didn't work. Any thoughts?

被采纳的解决方案

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

定位到答案原位置 👍 1

所有回复 (1)

philipp
philipp
  • Moderator
more options

选择的解决方案

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox