搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Add ons do not stay loaded...

  • 5 个回答
  • 6 人有此问题
  • 3 次查看
  • 最后回复者为 XRaiderV18

more options

I have to reinstall certain certain add ons after computer restart, after disconnecting and reconnecting to the internet, and sometimes even after closing and re-opening Firefox. The add ons are Add Block plus, No Squint, and Classic Theme Restorer. This is a recent issue that arose after the latest upgrade. Is there anything that can be done to solve this???

I have to reinstall certain certain add ons after computer restart, after disconnecting and reconnecting to the internet, and sometimes even after closing and re-opening Firefox. The add ons are Add Block plus, No Squint, and Classic Theme Restorer. This is a recent issue that arose after the latest upgrade. Is there anything that can be done to solve this???

被采纳的解决方案

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

You can also check for problems with preferences.

定位到答案原位置 👍 1

所有回复 (5)

more options

I keep loosing adblock plus, tabmix plus and videodownload helper on my end. thank you god it isnt just me!

more options

选择的解决方案

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

You can also check for problems with preferences.

more options

Thanks. Since I was not 100% sure of the files the info from the links helped. I went ahead and did the reset Firefox then reloaded the add ons. There was an obvious corruption in one of the files. All seems to be working as it should be.

more options

going to try that myself. will update with progress here https://support.mozilla.org/en-US/questions/1031052#answer-654088

more options

attempt failed. decided to go one further and deleted my browser's profile this time.