Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

delete firefox and start over

  • 2 个回答
  • 1 人有此问题
  • 10 次查看
  • 最后回复者为 ebjo

ebjo
ebjo
more options

when I delete firefox and redownload and open it puts every firefox program on my desktop. I was doing a firefox reset and another program shut me down then firefox could not find profile. I deleted all reg entries and firefox will not open as before. how do I get it back? How do I get my computer to get rid of every trace of firefox.

when I delete firefox and redownload and open it puts every firefox program on my desktop. I was doing a firefox reset and another program shut me down then firefox could not find profile. I deleted all reg entries and firefox will not open as before. how do I get it back? How do I get my computer to get rid of every trace of firefox.

所有回复 (2)

philipp
philipp
  • Moderator
more options

hello ebjo, press the windowsbutoon+R and open: %appdata%\Mozilla in there rename or delete the firefox folder & hopefully firefox will launch again fresh the next time you start it...

ebjo
ebjo 提问者
more options

Did all that. I need an answer to my last line. Deleted reg entries, firefox itself and all folders. Why does a new download put all firefox folders on my desk top? I need an answer from a firefox engineer.