搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't get onto my school website now that I have the updated firefox

  • 1 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 Andrew

more options

I tried to do this; If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart. This still did not allow me to get onto my school website, I need to get this fixed asap, my final is due and I need to do it online.

I tried to do this; If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Type about:preferences#advanced<Enter> in the address bar. Under Advanced, Select General. Look for and turn off Use Hardware Acceleration. Poke around safe web sites. Are there any problems? Then restart. This still did not allow me to get onto my school website, I need to get this fixed asap, my final is due and I need to do it online.

被采纳的解决方案

If the update caused an issue, you can try reverting back to an older version which is highly unrecommended. You can find out how by viewing this article: Install an older version of Firefox.

Otherwise, you can try the following:

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

If the update caused an issue, you can try reverting back to an older version which is highly unrecommended. You can find out how by viewing this article: Install an older version of Firefox.

Otherwise, you can try the following:

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.