搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't do a Google search from the toolbar

  • 2 个回答
  • 1 人有此问题
  • 20 次查看
  • 最后回复者为 hellno187

more options

I downloaded the newest Firefox and clicked on the magnifying glass on the toolbar, clicked change search settings and selected default search engine to Google. Everything worked great until this morning, now every time I search from the toolbar it gives me Yahoo search results. I use Yahoo as my homepage but I HATE Yahoo search engine, that's why I use the toolbar to search because up until now I could customize it to use Google. What happened? What can i do to change the toolbar back to using Google? I've already deleted and reinstalled Firefox, and changed search settings on the toolbar to make Google my default, heck I also unselected every other additional search providers to avoid any confusion. Still no dice, every time I use the toolbar to search I get Yahoo's crappy search results.

I downloaded the newest Firefox and clicked on the magnifying glass on the toolbar, clicked change search settings and selected default search engine to Google. Everything worked great until this morning, now every time I search from the toolbar it gives me Yahoo search results. I use Yahoo as my homepage but I HATE Yahoo search engine, that's why I use the toolbar to search because up until now I could customize it to use Google. What happened? What can i do to change the toolbar back to using Google? I've already deleted and reinstalled Firefox, and changed search settings on the toolbar to make Google my default, heck I also unselected every other additional search providers to avoid any confusion. Still no dice, every time I use the toolbar to search I get Yahoo's crappy search results.

被采纳的解决方案

hello hellno187, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

hello hellno187, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

more options

I had done everything you mentioned except run Malwarebytes, and I just did that. Sure enough that cleared up my problem, don't know why I didn't do that before contacting support? I guess I didn't run anti-malware because I didn't expect malware to spam Yahoo, it's usually something that stands out like sweetpacks or conduit lol. Thanks for the help Philipp.