Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Tried to access Gmail via Firefox - 404. That’s an error. The requested URL /intl/en-GB/mail/help/about.html was not found on this server. That’s all we know.

  • 2 个回答
  • 23 人有此问题
  • 39 次查看
  • 最后回复者为 dyna1972

more options

Tried to access Gmail via Firefox. Got this message "404. That’s an error. The requested URL /intl/en-GB/mail/help/about.html was not found on this server. That’s all we know." i was able to access Gmail via Internet Explorer as well as my Android phone. Don;t know why I can't access it via Firefox as I prefer using the Firefox browser. Please help. Thanks.

Tried to access Gmail via Firefox. Got this message "404. That’s an error. The requested URL /intl/en-GB/mail/help/about.html was not found on this server. That’s all we know." i was able to access Gmail via Internet Explorer as well as my Android phone. Don;t know why I can't access it via Firefox as I prefer using the Firefox browser. Please help. Thanks.

被采纳的解决方案

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
定位到答案原位置 👍 15

所有回复 (2)

more options

选择的解决方案

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

Thanks so much. Don't know which site was causing the problem but I removed all cookies. Thanks again.