搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why can't I delete mail or move mail to a folder. This started after mail host microsoft update to their exchange server

  • 2 个回答
  • 3 人有此问题
  • 11 次查看
  • 最后回复者为 markIT

more options

We recently moved our mail from an in-house server to an outside hosting service. It was working well until we returned after Christmas. The mail host explained that they had received a Microsoft update to their hosting servers. Now we get an "ERROR 12" code and cannot delete mail or move mail on any of the IMAP folders. I tested the theory on Outlook and the mail deleted fine and was able to move to folders and it synchronized without issue. How can we fix this on Thunderbird?

We recently moved our mail from an in-house server to an outside hosting service. It was working well until we returned after Christmas. The mail host explained that they had received a Microsoft update to their hosting servers. Now we get an "ERROR 12" code and cannot delete mail or move mail on any of the IMAP folders. I tested the theory on Outlook and the mail deleted fine and was able to move to folders and it synchronized without issue. How can we fix this on Thunderbird?

所有回复 (2)

more options

Outlook connects to the server using emapi Thunderbird uses imap. So a comparison is nothing more than a waste, or did you explicitly set up an imap account in Outlook?

Please create an IMAP log https://wiki.mozilla.org/MailNews:Logging

I did find an old bug that indicates fasthost had incorrectly configured servers (is that your provider?) with a workaround.

It is difficult to diagnose exchange imap issues because they do not use any of the standard error codes or messages. But a log should at least provide information on the command the server does not like and that makes a good starting point.

more options

Yes I did set up outlook with IMAP settings. No that isn't the mail host. However, I was told that this is likely due to a recent Microsoft update to mail Exchange servers. Not sure if this is the case.