Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

how to resume an unfinished download that firefox show it as a finished download?

  • 2 个回答
  • 3 人有此问题
  • 8 次查看
  • 最后回复者为 cor-el

more options

i download an mp4 file that was about 1.6G. after about 300mb downloaded, the Firefox's download library show it as a finished download. when i double clicked on it, some parts of video shown and the others were not available. there were no .part file to resume it and when i try to download it again, the download starts from beginning. what should i do to resume it? if i can't, what should i do to this no happen again?

i download an mp4 file that was about 1.6G. after about 300mb downloaded, the Firefox's download library show it as a finished download. when i double clicked on it, some parts of video shown and the others were not available. there were no .part file to resume it and when i try to download it again, the download starts from beginning. what should i do to resume it? if i can't, what should i do to this no happen again?

所有回复 (2)

more options

If you think that your file HAS downloaded fully, and you've refreshed your file manager that's currently showing the 300 MB file, browse around your temp folders under your username and see if you can locate a recently-dated 1.6 GB file. Have a look under Local and Roaming branches under AppData, particularly. Failing that, get a dedicated downloader/plugin and try again. Sacrifice the first 20 MB by stopping the download and see if you can resume with the 21st MB. Let it rip. Does GetRight still work? My first. Even renaming a .part file to, say, mp4 can succeed - if you can find a likely candidate. HTH PhredE 12th Jan'15

more options

If the file is that badly corrupted that parts within the file are missing (i.e. the first and last part are OK) then you will have to download the file once again and hope that this doesn't happen again. Best would be to use an external download manager to download files that large, especially if you encounter issues like in your case.