Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sky Go and BT Sport not working in firefox, they used to. Both work fine in Chrome.

  • 3 个回答
  • 19 人有此问题
  • 18 次查看
  • 最后回复者为 philipp

more options

I have used Firefox for many years, about a week before Christmas I tried to used Sky Go for the 1st time in about 6-8 weeks and it wouldn't work. It was as if there was no player at all - no buffering, no error messages, just a white background box where the player is meant to be. I recently found out that BT Player also doesn't play. That too just acts as if there is no video player there. Both used to work fine, and both still do in IE and Chrome.

I have the Ad Block Plus and Flash Blocker add ons installed, but disabled for Sky Go. I have deleted and re-installed silverlight as per Sky's suggestion, and I have the Silverlight plugin "always active" in the plugins tab. The only changes that have been made since when they both worked last, and now, is updating firefox version, and changing my Internet Service Provider.

Any help? I really can't stand Internet Explorer, and I'd rather use firefox than chrome as it's what I've used and trusted for years.

I have used Firefox for many years, about a week before Christmas I tried to used Sky Go for the 1st time in about 6-8 weeks and it wouldn't work. It was as if there was no player at all - no buffering, no error messages, just a white background box where the player is meant to be. I recently found out that BT Player also doesn't play. That too just acts as if there is no video player there. Both used to work fine, and both still do in IE and Chrome. I have the Ad Block Plus and Flash Blocker add ons installed, but disabled for Sky Go. I have deleted and re-installed silverlight as per Sky's suggestion, and I have the Silverlight plugin "always active" in the plugins tab. The only changes that have been made since when they both worked last, and now, is updating firefox version, and changing my Internet Service Provider. Any help? I really can't stand Internet Explorer, and I'd rather use firefox than chrome as it's what I've used and trusted for years.

被采纳的解决方案

you could also try to set plugins to "always ask" in the firefox addons manager to get a similar functionality than with the flashblock addon.

定位到答案原位置 👍 2

所有回复 (3)

more options

hi anthony81, can you try to totally disable flashblock for testing purposes once in the addons manager, restart firefox and see if it is making a difference?

Disable or remove Add-ons

more options

That worked, thanks. It's a bit inconvenient having to disable/enable it, but it beats changing browsers just to watch some specific shows.

more options

选择的解决方案

you could also try to set plugins to "always ask" in the firefox addons manager to get a similar functionality than with the flashblock addon.