搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 1 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 Scribe

more options

Fiirefox started crashing after Avast free virus software was added together with its browser cleanup. Firefox comes up literally for a second, then closes. There is no crash report.

Fiirefox started crashing after Avast free virus software was added together with its browser cleanup. Firefox comes up literally for a second, then closes. There is no crash report.

所有回复 (1)

more options

Hi, you can turn off Browser Cleanup, by opening Avast > Settings > Tools. You could also try turning off Grime Fighter and Software Updater.

Also, HTTPS Scanning has been know to cause problems, you can turn this off by going to Settings > Active Protection > Webshield > Customize.

If you have the tray icon enabled - Settings > General > Show Avast tray icon, you can right click on it > Avast shields control, and temporarily disable all shields.

Don't forget that you are reducing your protection by doing this, so if it doesn't work, you should perhaps turn them back on.

Hope something there will work.